Returns & Exchanges

Rains offers a 30-day return policy on all orders, allowing you to return any unworn and unwashed items for a full refund. Please ensure all original tags are attached and the product is in its original waterproof packaging.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack the Items

Place the products in their original shipping box or similar protective packaging, ensuring the items are securely sealed.

3

Attach the Label

Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

4

Drop Off and Track

Deliver your package to the nearest authorized drop-off point and keep your receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing